You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Some items are non-refundable, such as beauty cosmetics, customized coin jewelry and other products requiring customization. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world, some country restrictions apply. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
In general, we offer free shipping on most of our products, but not all. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Any shipping charges will be clearly displayed during the checkout process page. After payment processing and confirmation, 3-5 days Shipping describes the time when item is packaged and leaves warehouse to distribution center for dispatch. Shipping time currently varies between 7-12 days, 3-6 weeks depending on geographical destination location and Covid-19 preventative precautionary measures during fulfillment processing and en-route delivery.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Countries we do not serve
Purchasing and shipment is currently restricted to and from the following countries: Afghanistan Armenia Belarus Botswana Brazil Brunei Darussalam Burkina Faso Burundi Cambodia Cape Verde Central African Republic Djibouti Egypt Equatorial Guinea Eritrea Guinea Guinea-Bissau Haiti Kyrgyzstan Lao People's Democratic Republic Lesotho Libya Nauru Nicaragua Niger Palestinian Territory, Occupied Russian Federation Saint Kitts and Nevis Sao Tome and Principe Somalia Sudan Tajikistan Togo Turkmenistan Ukraine Uzbekistan Venezuela Yemen Zimbabwe.
About the color displayed
Although the image of the product is as close as possible to the color of the real item, shooting digitally, the color may look slightly different between various viewing screens and devices, and in person.
Information on additional charges
For items delivered from outside the European Union, you may be subject to additional charges for VAT and, when applicable, customs duties in your country. If miteigi is obliged by law to collect VAT, you will see the VAT inclusive price at checkout. For more information about these costs, please contact the tax and customs authorities in your country.
All shipped items are tracked for compliance with delivery receipt confirmation.